Shipping policy
At Kun Faya Kun, we strive to ensure your orders are processed and delivered to you in a timely manner. We offer the following shipping methods for orders within the United Kingdom:
Express Shipping: For customers who require expedited delivery, we offer express shipping services, which usually deliver within 2-3 business days after order processing.
Please note that delivery timelines may vary depending on factors such as product availability, shipping destination, and courier service disruptions. We will provide you with an estimated delivery date during the checkout process based on the shipping method selected and your delivery address.
Shipping Rates
Shipping rates are calculated based on the weight of your order, the selected shipping method, and your delivery address. We offer competitive shipping rates to ensure your orders are delivered affordably and efficiently. Shipping costs will be displayed during the checkout process before you finalise your order.
Order Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information to monitor the status of your delivery.
Shipping Restrictions
Please note that we currently only ship orders within the United Kingdom. We are unable to fulfil orders for international delivery addresses at this time. We apologise for any inconvenience this may cause.
Shipping Carriers
We work with reputable shipping carriers to deliver your orders securely and promptly. Our primary shipping partners include Royal Mail, DPD, and Hermes. Once your order has been dispatched, you will receive tracking information to monitor the progress of your delivery.Shipping Address Accuracy
It is essential to provide accurate and complete shipping information to ensure successful delivery of your order. Please double-check your shipping address during the checkout process to avoid delays or delivery issues. Kun Faya Kun shall not be held responsible for any delays or delivery failures caused by inaccurate shipping information provided by the customer.
Contact Us
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@kunfayakun-kfk.com.